Frequently Asked Questions

This depends on the type of contract taken but usually you can either hand the car back, extend the contract or purchase the vehicle from the finance company (dependent upon the funder).

All vehicles include at least 12 months breakdown cover from the manufacturer although most manufacturers now offer 3 years cover free of charge. Within the car or van book pack there will be an emergency number to contact day or night.

Personal car leasing and business car leasing differ primarily in their target audience and the purpose of the lease. Personal car leasing is intended for individuals who want to lease a vehicle for personal use. It is ideal for people who need a vehicle for commuting, family transportation, or leisure activities. The lease agreement is signed by the individual, and the terms and conditions are tailored to suit the lessee's personal preferences and requirements. Personal car leases often come with more flexible terms and mileage limits that align with the lessee's anticipated usage.

On the other hand, business car leasing caters to companies and businesses that require vehicles for their commercial operations. These vehicles are typically used for employee transportation, deliveries, client visits, and other work-related tasks. The lease agreement is signed by the business or company, making it the legal entity responsible for the lease. Business car leases may include higher mileage allowances since commercial vehicles often cover more distance. Moreover, businesses can often reclaim a portion of the VAT on lease payments, which can result in potential tax savings.

Even though your monthly leasing payment usually includes a warranty and the car itself, it does not typically include car insurance. This means it is your responsibility to ensure you car is insured.

The car will be driven to you – a driver will actually drive your vehicle to home or business address at a time arranged with you.

· Stock – this essentially means that a vehicle is in the UK at a depot (or dealership) or is at the port of entry (UK) or exit (Europe). Depending on the status, we would expect the car to be delivered within 14-21 days from the point of order subject always to the cooling-off period for regulated customers. Do note that many stock deals are “Pre-Registered” which means they have already been registered weeks/months before delivery. This starts the clock ticking for the warranty and the MOT. The vehicle will have delivery mileage only; a pre-registered does not mean the car has been used before, contrary to popular belief;

· Allocation – this essentially means cars have either been built or will be built in the near future and you will not be able to influence their specification (colour/extras). Many of our deals are based on allocation, which means you can hopefully select the car you require but this will involve a degree of patience as the process takes 4 – 6 weeks; and

· Factory order - this essentially means a car is built to your exact requirements (we often ask you to build on the manufacturer configurator for diligence). The process of building a car can take from 4 weeks to 6 months manufacturer and model dependent.

The initial rental is a payment you make at the start of your lease agreement. Your initial rental is calculated in multiples of your regular monthly payment and can be based on 1, 3, 6, 9 or 12. As this forms a proportion of your total lease cost it means the more you pay upfront, the lower your monthly rental payment will be.